10 Things Every Small Business Website Needs
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10 Things Every Small Business Website Needs

Site9 Team

Whatever your business, a few essentials separate a website that works from one that just exists. Here are ten things every small business website needs.

The ten essentials

  • A clear headline saying what you do.
  • Obvious contact details — phone, WhatsApp, email.
  • A strong call to action on every page.
  • Mobile-friendly design that works on any phone.
  • Fast loading so visitors don't leave.
  • Your services or products, clearly listed.
  • Trust signals — reviews, photos, credentials.
  • An About page that tells your story.
  • A secure connection (the padlock/HTTPS).
  • Basic SEO so Google can find you.

Get these right first

Nail these before worrying about anything fancy. They're what actually turn visitors into customers — and a good website builder gives you all ten by default.

Ready to put this to work? Build your website free with Site9 — templates, an online store, blog, and payments built in, live on your own domain in minutes. No code required.